Yumu Terms of Service

Last updated: 2026-09-09 · Version: v1.0

Important: provisions limiting our liability are shown in bold. By tapping "Agree & Continue" you accept these Terms.

1. The Service. Yumu is a real-time speech-to-text app operated by Shanghai Cuma Network Technology Co., Ltd. ("we", "us"). Features include live dictation, local transcripts and audio recordings, multi-device accounts, and subscriptions or usage packs. The Service requires network access and microphone permission; some features rely on remote servers operated by us.

2. Account. You sign in with an email address and a one-time code. Keep your credentials secure. You may request account deletion at any time (see Contact below), after which we will delete or anonymize your account data to the extent permitted by law and required for compliance.

3. Purchases. Subscriptions and usage packs are sold via in-app purchase (Apple App Store / Google Play). Billing, renewal and refunds are governed by the respective store's terms; request refunds through the store. Paid quotas are as described on the purchase screen, are non-transferable, and are not redeemable for cash except as required by law or as we may promise.

4. Availability; Disclaimer.

  1. The Service depends on network connectivity and remote servers we operate. If the Service is interrupted, delayed, or fails to transcribe or save content due to: (1) force majeure (natural disasters, war, epidemics, strikes, acts of government, changes in law); (2) third-party causes (carrier network failures, power outages, hacking, malware); (3) scheduled maintenance, upgrades or repairs (announced in advance where practicable); or (4) your own network conditions, device faults or unauthorized system modifications — we will try to minimize the impact but, to the extent permitted by applicable law, are not liable.
  2. The Service is provided "as is". To the extent permitted by applicable law, we make no express or implied warranty of uninterrupted, timely or secure service. Where damage is caused by our intent or gross negligence, we bear liability under the law.
  3. To the extent permitted by applicable law, our aggregate liability for property damage caused by our negligence (excluding intent or gross negligence) is limited to the total amount you actually paid for the Service in the 12 months preceding the event giving rise to the claim. This limit does not apply to personal injury or to liability that may not be limited under applicable law.
  4. Transcripts are generated automatically by speech-recognition algorithms, may contain errors, and are for reference only — do not rely on them as the sole basis for medical, legal or financial decisions.
  5. This clause does not affect any rights you have as a consumer.

5. Acceptable Use. Do not use the Service to record or transcribe content involving state secrets, others' privacy or trade secrets, or to infringe any third-party rights or applicable law. You are responsible for the lawfulness of content you transcribe.

6. Intellectual Property; Your Content. The app and its assets belong to us. Your transcripts and recordings belong to you and stay on your device; apart from transmitting audio over an encrypted connection for recognition, or as required by law, we do not access or use your content.

7. Changes; Termination. We may revise these Terms and will notify you of material changes in-app. You may stop using the Service at any time; we may suspend or terminate it for serious breaches of these Terms or the law.

8. Governing Law. These Terms are governed by the laws of the People's Republic of China. Disputes shall first be resolved by negotiation, failing which either party may bring proceedings before a competent court in Shanghai.

9. Contact. Shanghai Cuma Network Technology Co., Ltd. · support@welomo.com